What could be the reason if, when you click on the name of the coin in the MoonBot terminal’s Reports Table, the Pump Chart window does not open or the chart for this transaction does not open in it?

: Interface configuration

Clicking on the Reports button on the main window of the MoonBot terminal opens a Table of reports, which will reflect, among other things, closed transactions. If you click on such a deal by the name of the coin, the Pump Chart window should open with a minigraph on which you can view this transaction visibly with entry and exit points, change the scale by time (horizontal) or price (vertical).
If the Pump Chart window does not open or transactions do not open in it from the Report Table window, then you need to do the following::

1) Restart the MoonBot terminal.

2) Check if there is this file in the logs folder.bin with this transaction on this coin. The file is specified as: BinanceF_USDT-BTC_07-25-18-53-26_2 .bin, where:
“BinanceF” is a prefix, meaning that the chart was recorded by the terminal automatically when closing a trade on the Binance Futures exchange and can be opened in the Pump Chart window.
“USDT-BTC” is the name of the pair.
“07-25” is a month and a day.
“18-53-26” is the hours-minutes-seconds of closing the deal.
“2” is the transaction number for this coin.

3) Go to the Settings – Advanced – System tab and check the slider setting “Delete old logs since N days. If 0, don’t keep report charts also”.
If the transaction is old, for example, which was 3 days ago, and the slider was set to “Delete in 2 days”, then the file .The bin will no longer be in the logs folder, as it has already been deleted and when you click on the coin in the Report Table, it will not open accordingly.

4) Go to the Settings – Advanced – System tab to check the slider setting “Auto close charts after 5 minutes of inactivity”.
If the transaction is new, for example, which was closed 1 minute ago, and the slider was on “Charts in the report 5 minutes after closing”, then the file .The bin will not be in the logs folder yet, as it is still being added to memory and has not yet been saved to the bin file. You need to wait 5 minutes after closing the transaction, when the file will be fully completed, saved to a bin file in the log folder, and only after that it can be opened through the Report Table.

5) Sometimes, when clicking on a coin in the report, the Pump Chart window with a minigame opens behind the main terminal window, or outside the main monitor. Then in this case, you need to try to find it behind the main window of the MoonBot terminal by moving it to a corner or try the combination CTRL+SHIFT+ F10, which moves the main window and additional windows to the main monitor and makes them visible.