Log errors

If, when trying to connect the MoonBot futures terminal to the Binance exchange, the inscription “Enter the correct API keys” lights up red on the Settings – Login tab, “Connection: ERROR” lights up red at the bottom left of the main window, and in the log you find a line like: Last Error: error in […]

If you see an entry like “Error sending data: (12029) Server connection cannot be established” in the MoonBot terminal log for the Binance exchange, this indicates problems connecting to the Binance exchange server. Possible causes and solutions:1) Internet connection problems: Make sure your internet connection is stable. Try using alternative networks or browsers to fix

The error “Account has insufficient balance for requested action” in the MoonBot terminal log for the Binance exchange occurs if all funds on the deposit are used and an attempt is made to place a new order. The exchange returns this error when the order amount exceeds the available balance on the trading balance.If your

An error in the MoonBot terminal log of the form: [400] ab not enough for new order means that there is not enough available balance (ab = available balance) or available margin to open a new order for the selected coin. Check the available balance on the exchange account and top it up if necessary.

Recently, the Bybit exchange increased the minimum size of the position being sold, so the MoonBot terminal, installed to monitor Bybit Spot orders, may stop selling small coin balances smaller than this size and the log will contain an entry like: Set Sell order: FAIL; Error Order value exceeded lower limit. [170140] <http status: 200>.

If there is an entry in the MoonBot terminal log that reads: Need Backup module!, this indicates that you have not activated the paid Backup module for testing strategies based on historical trade data. To activate it, go to the Settings – PRO tab and click on the Moon Credits label or click on the

When trading in the MoonBot terminal for the Bybit exchange, if no Buy order has been placed, but there is an entry in the log like: Buy order: FAIL; {“retCode”:10001,”retMsg”:”estimated will trigger liq”, this means that automatic protection has been activated on the Bybit exchange, which prevented an attempt to place a Buy order, the

If no orders are placed in the MoonBot terminal for the Gate exchange, and the log contains an entry like: [400] {“label”:”CONTRACT_BONUS_DISABLED”,”message”:”can not put order at contract with bonus disabled while having bonus”}, which translates as “unable to place an order under the contract with the disabled bonus, if there is a bonus,” then most

Previously, the PRICE_TOO_DEVIATED error in the MoonBot terminal when trading on the Gate exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.

Previously, the error “This symbol is not allowed for this account” in the MoonBot terminal when trading on the Binance exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.