General questions

In my MoonBot terminal, instead of the “Green Arrow” icon that used to appear when I launched the terminal, there is now a new logo. Is this normal?

The MoonBot terminal is regularly updated with new exchanges and new features. It is now time to update the MoonBot terminal logo, so in the new release version, instead of the “Green Arrow” icon, users will now see our new logo.

In my MoonBot terminal, instead of the “Green Arrow” icon that used to appear when I launched the terminal, there is now a new logo. Is this normal? Read More »

Is it possible to create a new account on the Bybit exchange using your referral link and transfer KYC data from my old account to it?

Yes, you can register a new account on the Bybit exchange using our referral link https://partner.bybit.com/b/JOINMOONBOT and then transfer your KYC data from your old account to it — this is an officially permitted procedure on the Bybit exchange. You can find more details about this on the Bybit exchange website: https://www.bybit.com/ru-RU/help-center/article/How-to-Transfer-Your-Identity-to-Another-Account.Our current referral links

Is it possible to create a new account on the Bybit exchange using your referral link and transfer KYC data from my old account to it? Read More »

How can I collect graphical information about transactions in the MoonBot terminal?

When using the MoonBot terminal for trading, graphical data on transactions can be obtained in the following ways: 1) Send screenshots of charts with transactions to your Telegram channel using the functionality on the Settings – Advanced – Remote tab, and then save the ones you need to a separate folder on your computer. 2)

How can I collect graphical information about transactions in the MoonBot terminal? Read More »

I created a sub-account on the Binance exchange after 12 August 2025 to trade USDⓈ-M futures. I now have VIP0 status, but I cannot raise the leverage above x5 in the Moonbot terminal. What could be the reason for this?

According to an announcement from Binance https://www.binance.com/ru/support/faq/detail/360033162192 “Leverage and Margin for USDⓈ-M Futures” as of 12 August 2025, leverage above x5 is no longer available for USDⓈ-M futures accounts created by sub-accounts of regular users who have VIP0 status. Therefore, the MoonBot terminal will have the same restriction in accordance with the Binance exchange restriction.

I created a sub-account on the Binance exchange after 12 August 2025 to trade USDⓈ-M futures. I now have VIP0 status, but I cannot raise the leverage above x5 in the Moonbot terminal. What could be the reason for this? Read More »

Are there any instructions for activating subaccounts from Bitget exchange in MoonBot terminal?

In the MoonBot terminal, you can activate API keys for Bitget exchange sub-accounts, which help distribute the load on the API or trade on different spot or futures markets with separate balances so as not to risk your entire deposit and also distribute balances across sub-accounts. To register API keys for Bitget sub-accounts, follow these

Are there any instructions for activating subaccounts from Bitget exchange in MoonBot terminal? Read More »