General questions

Yes, the “Load Charts” functionality works for the MoonBot spot terminal for the Bybit exchange.

Voting for the introduction of the Bybit exchange into the MoonBot terminal (on the “MoonBonus” button, “Votes” tab) was only for users of the PRO version. To vote, you had to uncheck “Hide MoonBonus button” on the “Settings – User Interface” tab, so that the “MoonBonus” button appeared on the main window. After clicking it,

Self Trade Prevention (STP) – Self Trade Prevention is a mechanism used by exchanges to prevent users from accidentally trading against themselves. This situation, known as self-trading, occurs when a user’s own orders match each other in the order book. STP is particularly important for maintaining a fair and transparent trading environment, as it helps

Voting for the introduction of the Gate exchange into the MoonBot terminal (on the “MoonBonus” button, “Votes” tab) was only for users of the PRO version. To vote, you had to uncheck “Hide MoonBonus button” on the “Settings – User Interface” tab, so that the “MoonBonus” button appeared on the main window. After clicking it,

You can register on the Binance exchange via this referral link: https://accounts.binance.com/register?ref=joinmoonbot and get a free trial period of 14 days for the functionality of the PRO version of the MoonBot terminal, including Moon Scalper and Binance Futures. Also, registration via this referral link gives an unprecedented 75% discount on the PRO version of MoonBot

Currently, the MoonBot terminal for the Bybit exchange supports working with the spot market (on the Settings – Login tab, select: Bybit) and linear futures (on the Settings – Login tab, select: Bybit Futures). Inverse Contracts are not supported in the terminal. On linear futures (Bybit Futures) Cross and Isolated Margin modes are available in

If you have installed the MoonBot terminal on a dedicated server (VDS) and your ping is much higher than 10ms, it will affect the speed of interaction between the terminal and the exchange (placing, placing, closing orders, etc.). To reduce ping try to change DNS in the network connection settings with server restart and check

When trading manually in the MoonBot terminal, it is sufficient and necessary to tick Ignore Replacing Bug on the Settings-Advanced tab. When trading manually, you control orders/positions yourself and can take action to close them.

In autotrading, if, for example, a MoonBot terminal is installed on a VDS, and a network failure occurs on that VDS, that terminal will not be able to do anything. To solve this situation, the functionality of controlling lost orders and positions with the help of special MoonBot tracking terminals has been developed. These terminals

The function of tracking hovering positions does not work for Bittrex exchange, as there is no such functionality in the API of Bittrex exchange and therefore it is impossible to set a tracking bot for this exchange. Attention! The Bittrex exchange has ceased trading activity since 04.12.2023 due to its bankruptcy, so its support in