If there is an entry in the MoonBot terminal log that reads: Need Backup module!, this indicates that you have not activated the paid Backup module for testing strategies based on historical trade data. To activate it, go to the Settings – PRO tab and click on the Moon Credits label or click on the […]
If, when trying to connect the MoonBot futures terminal to the Binance exchange, the inscription “Enter the correct API keys” lights up red on the Settings – Login tab, “Connection: ERROR” lights up red at the bottom left of the main window, and in the log you find a line like: Last Error: error in
If you see an entry like “Error sending data: (12029) Server connection cannot be established” in the MoonBot terminal log for the Binance exchange, this indicates problems connecting to the Binance exchange server. Possible causes and solutions:1) Internet connection problems: Make sure your internet connection is stable. Try using alternative networks or browsers to fix
The error “Account has insufficient balance for requested action” in the MoonBot terminal log for the Binance exchange occurs if all funds on the deposit are used and an attempt is made to place a new order. The exchange returns this error when the order amount exceeds the available balance on the trading balance.If your
An error in the MoonBot terminal log of the form: [400] ab not enough for new order means that there is not enough available balance (ab = available balance) or available margin to open a new order for the selected coin. Check the available balance on the exchange account and top it up if necessary.
Recently, the Bybit exchange increased the minimum size of the position being sold, so the MoonBot terminal, installed to monitor Bybit Spot orders, may stop selling small coin balances smaller than this size and the log will contain an entry like: Set Sell order: FAIL; Error Order value exceeded lower limit. [170140] <http status: 200>.
Previously, the PRICE_TOO_DEVIATED error in the MoonBot terminal when trading on the Gate exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.
Previously, the error “This symbol is not allowed for this account” in the MoonBot terminal when trading on the Binance exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.
When a QTY_GREATER_THAN_MAX_QTY error is received on the Binance Futures exchange, the MoonBot terminal gives a penalty for 5 seconds.
In the latest versions of the MoonBot terminal for the Bitget exchange, the error “The order amount exceeds the balance” has been fixed, which caused the take to disappear, we recommend updating the terminal to the current version.
