Log errors

Sometimes on the MoonBot terminal chart I see the following entry: EMAFilter(90min): no data, what should I do?

This is a temporary error, and it sometimes occurs when the MoonBot terminal has not downloaded data from the exchange on the candles for that period. MoonBot does not re-request immediately, so for some time it will indicate that there is no data. Try to restart the MoonBot terminal in administrator mode, after rebooting it […]

Sometimes on the MoonBot terminal chart I see the following entry: EMAFilter(90min): no data, what should I do? Read More »

I wrote the formula in the parameter CustomEMA=EMA(30m,1)<2, but the strategy does not work and the chart writes an error "Not a EMA", what can be the problem?

The “Not an EMA” error in the Moonbot terminal occurs when there are Cyrilic letters in the EMA formula. You should carefully rewrite your EMA formula so that all letters are in the English layout.

I wrote the formula in the parameter CustomEMA=EMA(30m,1)<2, but the strategy does not work and the chart writes an error "Not a EMA", what can be the problem? Read More »

In the log I saw a record of the following form: Tlg Cmd: cmd_Buy 1000SHIBA Key GC (cant parse, will skip) and the command is not executed, what does it mean and how to fix the error?

The MoonBot terminal can automatically generate and accept commands corresponding to basic actions: placing, rearranging orders, selling, canceling orders, and more. Commands are sent to your personal channel in a special form, in which they can be read by other bots. Thus, your bot is the master, bots of other users whom you have invited

In the log I saw a record of the following form: Tlg Cmd: cmd_Buy 1000SHIBA Key GC (cant parse, will skip) and the command is not executed, what does it mean and how to fix the error? Read More »

I can’t connect MoonBot, after entering API I see below connection methods Status 451. http Error and in the log Last Error: Cant get Binance server time. Status: 451 HTTP Error, what does it mean and how to fix it?

The “Error 451 Unavailable For Legal Reasons” means that the connection is “Unavailable For Legal Reasons”. – is a standard HTTP response code, which means that access to the resource you’re trying to connect to is blocked due to restrictions or sanctions. Then there will be a log entry like: Service unavailable from a restricted

I can’t connect MoonBot, after entering API I see below connection methods Status 451. http Error and in the log Last Error: Cant get Binance server time. Status: 451 HTTP Error, what does it mean and how to fix it? Read More »

In the log I saw the following records: Status: 503 Internal error; unable to process your request. Please try again. {“code”:-1001, “msg”: “Internal error; unable to process your request. Please try again, what does it mean?

Some users of the MoonBot terminal have such errors, and sometimes some trading crosses on the chart disappear. <br /> Most often errors occur when there is high volatility on a coin and exchange servers do not have time to process requests and respond in the allotted time. <br /> At such moments, both buy

In the log I saw the following records: Status: 503 Internal error; unable to process your request. Please try again. {“code”:-1001, “msg”: “Internal error; unable to process your request. Please try again, what does it mean? Read More »

In the log I saw records like: CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12002) Operation timeout expired ] CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12007) Cannot resolve server name or address ], what does it mean?

This type of entry reports that the bot is fixing problems with the Internet connection to fix it you need to do the following steps: 1) Reboot the router. 2) Reboot your computer. 3) Do not use Wi-Fi, or better wired Internet connection. 4) Check your VPN and PROXY settings. 5) Check firewall and antivirus

In the log I saw records like: CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12002) Operation timeout expired ] CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12007) Cannot resolve server name or address ], what does it mean? Read More »

In the log I saw entries like: Strategies save error. (C:\Users\TradingTerminal\Desktop\BOT-Futures-BUSD\data\Binance Futures-BUSD-strat.txt)I/O error 32 and strategies are not saved, how to fix it?

This type of entry reports that the MoonBot terminal is launched from the desktop and from a folder that is typed in Cyrilic letters. You should close the bot, create a folder C:\MoonBot and move all the contents from the folder on the desktop to it. Then you should run the bot from C:\MoonBot\MoonBot.exe in

In the log I saw entries like: Strategies save error. (C:\Users\TradingTerminal\Desktop\BOT-Futures-BUSD\data\Binance Futures-BUSD-strat.txt)I/O error 32 and strategies are not saved, how to fix it? Read More »

In the log I saw records of the following form: Set Buy order: FAIL; Status: 400 Limit price can’t be higher than, but I don’t have orders placed, what kind of error is this?

If you have such an error in your logs and orders are not placed, it means that the exchange does not allow you to set an order higher than your strategy wants. For example, you have the following entries in your log: 1) Task 342 started; USDT-XVS (strategy ) UseAsk: 7.9260 CurAsk: 7.92360 BUY 10.405

In the log I saw records of the following form: Set Buy order: FAIL; Status: 400 Limit price can’t be higher than, but I don’t have orders placed, what kind of error is this? Read More »

In the log I saw a record of the following form: API Errors level increased, but the orders are not placed, what does it mean and how to correct the error?

MoonBot terminal registers an increased level of API errors, which may appear due to lags with the exchange, problems with the Internet, general problems in communicating with the exchange and triggers protection by API. Enabling this protection is located on the tab Settings – Autostart, if the checkbox is set at the parameter “Auto Stop

In the log I saw a record of the following form: API Errors level increased, but the orders are not placed, what does it mean and how to correct the error? Read More »