Log errors

I have not placed orders, and in the log I found this error: {“code”:-1022, “msg”: “Signature for this request is not valid.”}, what does it mean?

There are several reasons why a signature may be invalid:– The secret key is not set– The secret key does not match the API key– The parameter passed to the server has no value.The error /api/v3/order?orderId=&timestamp=xxxxx&signature=xxxxx can be as follows– The timestamp and signature (in this order) are not specified as the last parameters/sapi/v1/sub-account/status?email=xxx&recvWindow=10000&timestamp=xxx&signature=xxx– The […]

I have not placed orders, and in the log I found this error: {“code”:-1022, “msg”: “Signature for this request is not valid.”}, what does it mean? Read More »

In the log I saw entries like: Some detection calls are missed (Handled: 20 Issued: 24 RecalcInt: 500); Reduce strategies count or use more powerful VPS. What should I do with this?

This log entry indicates that your server is not powerful enough to handle all the strategies running on it in the MoonBot terminal. In addition, you should check the load on your server, which are created by other applications with parallel processes, maybe they also take up a lot of resources on a dedicated server

In the log I saw entries like: Some detection calls are missed (Handled: 20 Issued: 24 RecalcInt: 500); Reduce strategies count or use more powerful VPS. What should I do with this? Read More »

When Binance exchange suddenly changes leverage, I see an error in the log like: Exceeded the maximum allowable position at current leverage, will the MoonBot terminal recheck the leverage according to the settings?

If the Binance exchange suddenly changed the leverage on a coin, the MoonBot terminal will immediately display an entry like: Exceeded the maximum allowable position at current leverage and after this error will be unscheduled rechecking of limits and adjusting the leverage to them, according to your settings. Without such an error, MoonBot terminal makes

When Binance exchange suddenly changes leverage, I see an error in the log like: Exceeded the maximum allowable position at current leverage, will the MoonBot terminal recheck the leverage according to the settings? Read More »

Sometimes on the MoonBot terminal chart I see the following entry: EMAFilter(90min): no data, what should I do?

This is a temporary error, and it sometimes occurs when the MoonBot terminal has not downloaded data from the exchange on the candles for that period. MoonBot does not re-request immediately, so for some time it will indicate that there is no data. Try to restart the MoonBot terminal in administrator mode, after rebooting it

Sometimes on the MoonBot terminal chart I see the following entry: EMAFilter(90min): no data, what should I do? Read More »

In the parameter CustomEMA in settings of filters strategy terminal MoonBot I specified the formula EMA(5m,1)>-1, but the strategy does not work, and in filters on the coin graph it is written “CustomEMA: Not a EMA (EMA(5m,1)>-1)”, what could be?

If there is an error in the MoonBot terminal on the Filters / Base tab of the strategy settings when writing the CustomEMA formula, for example, the first letter is not English but Russian, then the entry in the filters on the chart will be displayed as follows:EMA Filters: CustomEMA: Not a EMA (EMA(5m,1)>-1)This is

In the parameter CustomEMA in settings of filters strategy terminal MoonBot I specified the formula EMA(5m,1)>-1, but the strategy does not work, and in filters on the coin graph it is written “CustomEMA: Not a EMA (EMA(5m,1)>-1)”, what could be? Read More »

In the log I saw a record of the following form: Tlg Cmd: cmd_Buy 1000SHIBA Key GC (cant parse, will skip) and the command is not executed, what does it mean and how to fix the error?

The MoonBot terminal can automatically generate and accept commands corresponding to basic actions: placing, rearranging orders, selling, canceling orders, and more. Commands are sent to your personal channel in a special form, in which they can be read by other bots. Thus, your bot is the master, bots of other users whom you have invited

In the log I saw a record of the following form: Tlg Cmd: cmd_Buy 1000SHIBA Key GC (cant parse, will skip) and the command is not executed, what does it mean and how to fix the error? Read More »

In the log I saw the following records: Status: 503 Internal error; unable to process your request. Please try again. {“code”:-1001, “msg”: “Internal error; unable to process your request. Please try again, what does it mean?

Some users of the MoonBot terminal have such errors, and sometimes some trading crosses on the chart disappear. <br /> Most often errors occur when there is high volatility on a coin and exchange servers do not have time to process requests and respond in the allotted time. <br /> At such moments, both buy

In the log I saw the following records: Status: 503 Internal error; unable to process your request. Please try again. {“code”:-1001, “msg”: “Internal error; unable to process your request. Please try again, what does it mean? Read More »

I can’t connect MoonBot, after entering API I see below connection methods Status 451. http Error and in the log Last Error: Cant get Binance server time. Status: 451 HTTP Error, what does it mean and how to fix it?

The “Error 451 Unavailable For Legal Reasons” means that the connection is “Unavailable For Legal Reasons”. – is a standard HTTP response code, which means that access to the resource you’re trying to connect to is blocked due to restrictions or sanctions. Then there will be a log entry like: Service unavailable from a restricted

I can’t connect MoonBot, after entering API I see below connection methods Status 451. http Error and in the log Last Error: Cant get Binance server time. Status: 451 HTTP Error, what does it mean and how to fix it? Read More »

In the log I saw records like: CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12002) Operation timeout expired ] CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12007) Cannot resolve server name or address ], what does it mean?

This type of entry reports that the bot is fixing problems with the Internet connection to fix it you need to do the following steps: 1) Reboot the router. 2) Reboot your computer. 3) Do not use Wi-Fi, or better wired Internet connection. 4) Check your VPN and PROXY settings. 5) Check firewall and antivirus

In the log I saw records like: CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12002) Operation timeout expired ] CheckServerStatus error. Check your internet connection. [499 Response: E: Error sending data: (12007) Cannot resolve server name or address ], what does it mean? Read More »

In the log I saw entries like: Strategies save error. (C:\Users\TradingTerminal\Desktop\BOT-Futures-BUSD\data\Binance Futures-BUSD-strat.txt)I/O error 32 and strategies are not saved, how to fix it?

This type of entry reports that the MoonBot terminal is launched from the desktop and from a folder that is typed in Cyrilic letters. You should close the bot, create a folder C:\MoonBot and move all the contents from the folder on the desktop to it. Then you should run the bot from C:\MoonBot\MoonBot.exe in

In the log I saw entries like: Strategies save error. (C:\Users\TradingTerminal\Desktop\BOT-Futures-BUSD\data\Binance Futures-BUSD-strat.txt)I/O error 32 and strategies are not saved, how to fix it? Read More »