General questions

Yes, you can register a new account on the Bybit exchange using our referral link https://partner.bybit.com/b/JOINMOONBOT and then transfer your KYC data from your old account to it — this is an officially permitted procedure on the Bybit exchange. You can find more details about this on the Bybit exchange website: https://www.bybit.com/ru-RU/help-center/article/How-to-Transfer-Your-Identity-to-Another-Account.Our current referral links […]

The MoonBot terminal for the Bitget exchange uses a number of undocumented API functions: more levels in the order book, subscription to all trades at once. This means that there will not be any more levels in the order book, but there may be fewer if this function is disabled.

When using the MoonBot terminal for trading, graphical data on transactions can be obtained in the following ways: 1) Send screenshots of charts with transactions to your Telegram channel using the functionality on the Settings – Advanced – Remote tab, and then save the ones you need to a separate folder on your computer. 2)

Funding Time via API returns 1 request per pair, so in order not to request all 700+ markets at once for optimisation, the time is now taken from the BTC-USDT pair. Accordingly, if the Funding Time is different on another market, the MoonBot terminal will not see it at this time.

According to an announcement from Binance https://www.binance.com/ru/support/faq/detail/360033162192 “Leverage and Margin for USDⓈ-M Futures” as of 12 August 2025, leverage above x5 is no longer available for USDⓈ-M futures accounts created by sub-accounts of regular users who have VIP0 status. Therefore, the MoonBot terminal will have the same restriction in accordance with the Binance exchange restriction.

Loading charts in the MoonBot terminal for the Bitget exchange currently only works for the futures market.

You can watch a short video on how to complete all the steps to register for the MOON BATTLE tournament in our Telegram group MOON BOT discussion: https://t.me/moon_bot_crypto/110775

 When trading in the MoonBot terminal on the Bybit Spot exchange during the MOON BATTLE tournament, totalEquity, including open positions, is taken into account for a more accurate balance calculation. To participate in the MOON BATTLE tournament, always use the latest version of the MoonBot terminal.

 MOON BATTLE tournaments are regular grand competitions between traders who use the MoonBot terminal!MOON BATTLE tournaments are held every month from the 10th to the 25th. Anyone can take part in the monthly battles, show off their skills and compete for cool prizes! Registered tournament participants receive a free PRO version of the MoonBot terminal

In the MoonBot terminal for the Gate Futures exchange, the maximum order is rechecked once every 10 minutes.