General errors

An Out of memory error occurs when a program or operating system cannot allocate enough RAM to perform the requested operation. Some reasons for the Out of memory error: – Insufficient amount of RAM. This is especially true if, in addition to running several MoonBot terminals, you also perform other resource-intensive tasks on your home […]

If you see such a warning and the MoonBot terminal does not start, while you are using Windows 7 or Windows server 2012, then you need to install all updates for these Windows operating systems! The latest versions of the MoonBot terminal will not run on older operating systems without the latest updates installed on

In the MoonBot terminal, in the main window, in the coin search box, you can enter their names in the Russian layout, for example, when entering the IES, the terminal understands that the user entered the name of the BTC coin. Russian Russian language support is available, and the Russian language pack is downloaded and

In recent versions of the MoonBot terminal, the internal CPU protection settings have been weakened due to the possibility of its operation at CPU values close to 95%, so now the terminal will stop less often because of this, we recommend updating the terminal version to the current one.

When trading in the MoonBot terminal for the Bitget Futures exchange, the futures shoulders are not loaded immediately (as on the Gate exchange), so you need to wait some time for all the shoulders and maximum limits to be updated in the market table.

Currently, the balance in the MoonBot terminal for the Bitget Futures exchange is updated with a delay, this is a feature of this exchange.

In the latest versions of the MoonBot terminal, the collapse states of the filter subsections in the strategy settings are saved in the same position as they were collapsed or expanded. These provisions are maintained for all strategies in the terminal both during its current operation and after restarting the terminal. We recommend updating the

In the latest versions of the MoonBot Gate Futures terminal, the situation has been fixed when zero leverage was set on some coins when the terminal was turned on, we recommend updating the terminal to the current version.

In recent versions of the MoonBot terminal, the situation has been fixed when the global blacklist on the Settings – Basic tab was not saved during an emergency restart of the system, we recommend updating the terminal to the current version.

In the latest versions of the MoonBot Binance Futures terminal, the “extra” crosses on the chart were removed, which appeared in accordance with ADL liquidations in the flow of trades from the exchange, we recommend updating the terminal to the current version.