General errors

When you launch the MoonBot terminal, a warning appears on the screen: MoonBot.exe – System Error. The program can’t start because api-ms-win-crt-math-11-1-0.dll is missing from your computer. What should I do?

If you see such a warning and the MoonBot terminal does not start, while you are using Windows 7 or Windows server 2012, then you need to install all updates for these Windows operating systems! The latest versions of the MoonBot terminal will not run on older operating systems without the latest updates installed on […]

When you launch the MoonBot terminal, a warning appears on the screen: MoonBot.exe – System Error. The program can’t start because api-ms-win-crt-math-11-1-0.dll is missing from your computer. What should I do? Read More »

Russian Russian coins are not being searched for in the main window in the MoonBot terminal, and now the coins written in the Russian layout are not being searched in the main window, for example, the “ИЕС” search does not work when I write BTC in the Russian layout, how can I fix this?

In the MoonBot terminal, in the main window, in the coin search box, you can enter their names in the Russian layout, for example, when entering the IES, the terminal understands that the user entered the name of the BTC coin. Russian Russian language support is available, and the Russian language pack is downloaded and

Russian Russian coins are not being searched for in the main window in the MoonBot terminal, and now the coins written in the Russian layout are not being searched in the main window, for example, the “ИЕС” search does not work when I write BTC in the Russian layout, how can I fix this? Read More »

My MoonBot terminal often has protection triggered when approaching a critical CPU load level and I miss good volatile movements because of this, is it possible to weaken the threshold of this protection?

In recent versions of the MoonBot terminal, the internal CPU protection settings have been weakened due to the possibility of its operation at CPU values close to 95%, so now the terminal will stop less often because of this, we recommend updating the terminal version to the current one.

My MoonBot terminal often has protection triggered when approaching a critical CPU load level and I miss good volatile movements because of this, is it possible to weaken the threshold of this protection? Read More »

Why is it that when launching the MoonBot terminal for the Bitget Futures exchange, the coin leverages are not loaded into the terminal immediately?

When trading in the MoonBot terminal for the Bitget Futures exchange, the futures shoulders are not loaded immediately (as on the Gate exchange), so you need to wait some time for all the shoulders and maximum limits to be updated in the market table.

Why is it that when launching the MoonBot terminal for the Bitget Futures exchange, the coin leverages are not loaded into the terminal immediately? Read More »

Is the state of the collapsed filter subsections saved in the MoonBot terminal in the strategy settings?

In the latest versions of the MoonBot terminal, the collapse states of the filter subsections in the strategy settings are saved in the same position as they were collapsed or expanded. These provisions are maintained for all strategies in the terminal both during its current operation and after restarting the terminal. We recommend updating the

Is the state of the collapsed filter subsections saved in the MoonBot terminal in the strategy settings? Read More »

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated?

In the latest versions of the MoonBot terminal, on the main window, buttons for Buy order size and Sell order percentages now respond to mouse clicks immediately, before pressing it, and thus eliminating false alarms when moving the mouse cursor to neighboring buttons, we recommend updating the terminal version to the current one.

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated? Read More »