Log errors

If no orders are placed in the MoonBot terminal for the Gate exchange, and the log contains an entry like: [400] {“label”:”CONTRACT_BONUS_DISABLED”,”message”:”can not put order at contract with bonus disabled while having bonus”}, which translates as “unable to place an order under the contract with the disabled bonus, if there is a bonus,” then most […]

Previously, the PRICE_TOO_DEVIATED error in the MoonBot terminal when trading on the Gate exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.

Previously, the error “This symbol is not allowed for this account” in the MoonBot terminal when trading on the Binance exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.

Such a log entry indicates that the API has not yet deleted information about a token that has already been removed from the exchange, and MoonBot terminal tries to place an order on the nonexistent token, gives a series of errors and gets protected by the API limit. In the latest version of the MoonBot

For some strategies in the MoonBot terminal, on the Filters / Price/Position tab of the strategy settings, the SamePosition parameter is used (to place subsequent orders in the direction of the open position). If SamePosition=YES and, for example, a long position has been opened, subsequent orders will also be placed as long orders, and if

Immediately after registering on the Bybit exchange, you need to change your account type to UTA (ETA in the Russian version). You will be prompted to do this when you first log in to your personal account. Then create API keys and register them in the MoonBot terminal. For more information about connecting to the

In the MoonBot terminal, open the Settings – Telegram tab. Check “Listen multiple channels” and uncheck “Buy if more than then 1 channel post”.

An entry in the MoonBot terminal log of the following form: “Status: 400 This symbol is not allowed for this account” means that the account and the symbol do not have the same access rights for trading. This error is not related to MoonBot terminal settings, please contact the exchange’s support team.

When receiving an entry of the following type: USDT-SUI Set Buy order: FAIL; {“retCode”:170241, “retMsg”: “To proceed with trading, users must read through and confirm that they fully understand the project’s risk disclosure document. For App users, please update your Bybit App to version 4.16.0 to process.” You should go to spot trading in your

This type of log entry signals that there are difficulties in determining the IP servers of Binance exchange on connection methods 2 and 3. When working on a dedicated server, such as Vultr, this should not be the case, if you have this entry on your home computer and if everything works fine, you can