General errors

When trading in the MoonBot terminal for the Binance Spot exchange, I cannot place orders on the USDT-USUAL pair, what could be the reason?

When trading in the MoonBot terminal for the Binance Spot exchange on the USDT-USUAL pair, orders may not be placed due to the fact that this pair is launched on Binance Pre-Market. Trading on Binance Pre-Market is only available from the user’s main account and is prohibited for subaccounts, as well as allowed only for […]

When trading in the MoonBot terminal for the Binance Spot exchange, I cannot place orders on the USDT-USUAL pair, what could be the reason? Read More »

I sometimes have lags in the MoonBot terminal and the schedule slows down, what can I do in this case?

First, restart the MoonBot terminal, if the problem persists, then restart the router and computer, check the VPN and Proxy connection settings, try changing the provider, for example, connect to the mobile Internet. If the lags still sometimes repeat, then at the moment of the lag, enter the ChartsTimings diagnostic command in the coin search

I sometimes have lags in the MoonBot terminal and the schedule slows down, what can I do in this case? Read More »

In my MoonBot terminal, an order in Emulator mode often bounces off price spikes, what can I do in this case?

In earlier versions of the MoonBot terminal in Emulator mode, orders could bounce off price spikes, which could lead to incorrect testing of some strategies. This has been fixed in recent versions of the terminal, we recommend updating to the current release version.

In my MoonBot terminal, an order in Emulator mode often bounces off price spikes, what can I do in this case? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA parameter (5m)”, what could be the matter?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, the wrong designation of hours, minutes, seconds, and in your case 5 minutes instead of 5m is indicated as 5m, then the entry in the filters on the chart

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA parameter (5m)”, what could be the matter? Read More »

Sometimes, when the MoonBot terminal is running for a long time, the MoonStrike strategy stops producing detectors, what can I do about it?

Previously, sometimes when the MoonBot terminal was running for a long time, the MoonStrike strategy stopped producing detectors. In the latest versions of the terminal, this situation has been fixed and we recommend updating to the current version of the terminal. In addition, we recommend restarting the MoonBot terminal and then creating a new MoonStrike

Sometimes, when the MoonBot terminal is running for a long time, the MoonStrike strategy stops producing detectors, what can I do about it? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the EMA formula[5m,1], but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (EMA[5m,1]>-1)”, what could be the matter?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, square brackets were used instead of round brackets, as in your case, then the entry in the filters on the chart will be displayed as follows:EMA Filters: CustomEMA: Wrong

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the EMA formula[5m,1], but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (EMA[5m,1]>-1)”, what could be the matter? Read More »

When using the SetWL\SetBL Telegram commands, coins are not saved in the strategies in the white and black lists after restarting the MoonBot terminal, how can I fix this?

Previously, when using the SetWL\SetBL Telegram commands, the coins in the white and black lists were not saved in the strategies after restarting the MoonBot terminal in the latest versions, this situation has been fixed and we recommend updating to the current version of the terminal.

When using the SetWL\SetBL Telegram commands, coins are not saved in the strategies in the white and black lists after restarting the MoonBot terminal, how can I fix this? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula. which I need, but the strategy doesn’t work, and the filters on the coin chart say “CustomEMA: Not an EMA ()”, what could be the problem?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, incorrect encoding, then the entry in the filters on the chart will be displayed as follows:EMA Filters: CustomEMA: Not a EMA ()To correct the error, carefully rewrite the entire

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula. which I need, but the strategy doesn’t work, and the filters on the coin chart say “CustomEMA: Not an EMA ()”, what could be the problem? Read More »

When updating MoonBot terminal I got a window with “Update Fail error. Please download latest Moonbot from our site”, what should I do?

If you are updating the MoonBot terminal and you get an “Update Fail. Please download latest Moonbot from our site”, you should first make sure that the MoonBot terminal is closed. Then download the archive with the latest version of the terminal from our website https://moon-bot.com/en/download/, open it and move 4 files from it to

When updating MoonBot terminal I got a window with “Update Fail error. Please download latest Moonbot from our site”, what should I do? Read More »