FAQs

When updating MoonBot terminal I got a window with “Update Fail error. Please download latest Moonbot from our site”, what should I do?

If you are updating the MoonBot terminal and you get an “Update Fail. Please download latest Moonbot from our site”, you should first make sure that the MoonBot terminal is closed. Then download the archive with the latest version of the terminal from our website https://moon-bot.com/en/download/, open it and move 4 files from it to

When updating MoonBot terminal I got a window with “Update Fail error. Please download latest Moonbot from our site”, what should I do? Read More »

Is there any instruction for registering API keys from Gate exchange in MoonBot terminal?

 Instructions for registering Gate API keys in the MoonBot terminal:1) Register an account on the Gate exchange using our referral link https://www.gate.io/signup/MOONLOVE?ref_type=103. It is NOT necessary to switch to a universal account (UTA), as on Bybit exchange (it is impossible without VIP2 status).2) Activate a futures account on the Gate exchange. To do this, go

Is there any instruction for registering API keys from Gate exchange in MoonBot terminal? Read More »

The Binance exchange has implemented Self Trade Prevention (STP) mechanism, how is it taken into account in the MoonBot terminal?

Self Trade Prevention (STP) – Self Trade Prevention is a mechanism used by exchanges to prevent users from accidentally trading against themselves. This situation, known as self-trading, occurs when a user’s own orders match each other in the order book. STP is particularly important for maintaining a fair and transparent trading environment, as it helps

The Binance exchange has implemented Self Trade Prevention (STP) mechanism, how is it taken into account in the MoonBot terminal? Read More »

Are there any instructions for activating subaccounts from Gate exchange in MoonBot terminal?

Activate subaccounts in the MoonBot terminal for the Gate exchange. 1) Make a copy of the MoonBot terminal folder on the master account.2) In it, register API keys from the sub-account and don’t forget to check all the necessary boxes in the API keys.3) Restart the MoonBot terminal on the master account in administrator mode.4)

Are there any instructions for activating subaccounts from Gate exchange in MoonBot terminal? Read More »

How did you vote for the Gate exchange to be implemented in the MoonBot terminal?

Voting for the introduction of the Gate exchange into the MoonBot terminal (on the “MoonBonus” button, “Votes” tab) was only for users of the PRO version. To vote, you had to uncheck “Hide MoonBonus button” on the “Settings – User Interface” tab, so that the “MoonBonus” button appeared on the main window. After clicking it,

How did you vote for the Gate exchange to be implemented in the MoonBot terminal? Read More »

Is there an instruction for registering Bybit exchange API keys in MoonBot terminal?

 Make a copy of the MoonBot working folder to a new folder.Go to the Settings – Login tab, select Bybit (spot trading) or Bybit Futures (futures trading) from the list of exchanges, and click Apply.Register Bybit API keys in the MoonBot terminal (version becomes Free). Make sure that the MoonBot terminal ID has not changed.

Is there an instruction for registering Bybit exchange API keys in MoonBot terminal? Read More »

I installed MoonBot terminal on a dedicated server, but I can’t get a good ping of 10ms, what actions can I take?

If you have installed the MoonBot terminal on a dedicated server (VDS) and your ping is much higher than 10ms, it will affect the speed of interaction between the terminal and the exchange (placing, placing, closing orders, etc.). To reduce ping try to change DNS in the network connection settings with server restart and check

I installed MoonBot terminal on a dedicated server, but I can’t get a good ping of 10ms, what actions can I take? Read More »