FAQs

I renamed the folder in the MoonBot terminal and am trying to immediately send commands from Telegram to the strategies in this folder, but they are not accepted by the terminal, what could be the problem?

If you have changed the folder name in the MoonBot terminal, then in the Strategies window you should click on the “Save” button and only after that the terminal will respond to commands from Telegram sent to the strategies that are in this renamed folder.

I renamed the folder in the MoonBot terminal and am trying to immediately send commands from Telegram to the strategies in this folder, but they are not accepted by the terminal, what could be the problem? Read More »

Is the state of the collapsed filter subsections saved in the MoonBot terminal in the strategy settings?

In the latest versions of the MoonBot terminal, the collapse states of the filter subsections in the strategy settings are saved in the same position as they were collapsed or expanded. These provisions are maintained for all strategies in the terminal both during its current operation and after restarting the terminal. We recommend updating the

Is the state of the collapsed filter subsections saved in the MoonBot terminal in the strategy settings? Read More »

Russian Russian coins are not being searched for in the main window in the MoonBot terminal, and now the coins written in the Russian layout are not being searched in the main window, for example, the “ИЕС” search does not work when I write BTC in the Russian layout, how can I fix this?

In the MoonBot terminal, in the main window, in the coin search box, you can enter their names in the Russian layout, for example, when entering the IES, the terminal understands that the user entered the name of the BTC coin. Russian Russian language support is available, and the Russian language pack is downloaded and

Russian Russian coins are not being searched for in the main window in the MoonBot terminal, and now the coins written in the Russian layout are not being searched in the main window, for example, the “ИЕС” search does not work when I write BTC in the Russian layout, how can I fix this? Read More »

When trading in the MoonBot terminal, no Buy order was placed for the Bybit exchange, but in the log I found an entry like: “Buy order: FAIL; {“retCode”:10001,”retMsg”:”estimated will trigger liq”, what does this mean?

When trading in the MoonBot terminal for the Bybit exchange, if no Buy order has been placed, but there is an entry in the log like: Buy order: FAIL; {“retCode”:10001,”retMsg”:”estimated will trigger liq”, this means that automatic protection has been activated on the Bybit exchange, which prevented an attempt to place a Buy order, the

When trading in the MoonBot terminal, no Buy order was placed for the Bybit exchange, but in the log I found an entry like: “Buy order: FAIL; {“retCode”:10001,”retMsg”:”estimated will trigger liq”, what does this mean? Read More »

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated?

In the latest versions of the MoonBot terminal, on the main window, buttons for Buy order size and Sell order percentages now respond to mouse clicks immediately, before pressing it, and thus eliminating false alarms when moving the mouse cursor to neighboring buttons, we recommend updating the terminal version to the current one.

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated? Read More »

If I get an error like “PRICE_TOO_DEVIATED” in the log when trading on the Gate exchange, then the MoonBot terminal stops due to API errors, how can I solve this problem?

Previously, the PRICE_TOO_DEVIATED error in the MoonBot terminal when trading on the Gate exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.

If I get an error like “PRICE_TOO_DEVIATED” in the log when trading on the Gate exchange, then the MoonBot terminal stops due to API errors, how can I solve this problem? Read More »