FAQs

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated?

In the latest versions of the MoonBot terminal, on the main window, buttons for Buy order size and Sell order percentages now respond to mouse clicks immediately, before pressing it, and thus eliminating false alarms when moving the mouse cursor to neighboring buttons, we recommend updating the terminal version to the current one.

In my MoonBot terminal on the main window, sometimes the Buy and Sell buttons of orders are triggered incorrectly when clicking and holding on them, followed by moving the mouse cursor to the neighboring buttons, how can this be eliminated? Read More »

When trading in the MoonBot terminal for the Gate exchange, no orders are placed, and the log contains an entry like: “[400] {“label”:”CONTRACT_BONUS_DISABLED”,”message”:”can not put order at contract with bonus disabled while having bonus”}”, how can I fix this?

If no orders are placed in the MoonBot terminal for the Gate exchange, and the log contains an entry like: [400] {“label”:”CONTRACT_BONUS_DISABLED”,”message”:”can not put order at contract with bonus disabled while having bonus”}, which translates as “unable to place an order under the contract with the disabled bonus, if there is a bonus,” then most

When trading in the MoonBot terminal for the Gate exchange, no orders are placed, and the log contains an entry like: “[400] {“label”:”CONTRACT_BONUS_DISABLED”,”message”:”can not put order at contract with bonus disabled while having bonus”}”, how can I fix this? Read More »

I have several MoonBot terminals running on my home computer at the same time, sometimes I get a warning window from the system saying Out of memory, why can this happen and what recommendations can you give about this?

An Out of memory error occurs when a program or operating system cannot allocate enough RAM to perform the requested operation. Some reasons for the Out of memory error: – Insufficient amount of RAM. This is especially true if, in addition to running several MoonBot terminals, you also perform other resource-intensive tasks on your home

I have several MoonBot terminals running on my home computer at the same time, sometimes I get a warning window from the system saying Out of memory, why can this happen and what recommendations can you give about this? Read More »

If I get an error in the log like: “This symbol is not allowed for this account” when trading on the Binance exchange, then the MoonBot terminal stops due to API errors, how can I solve this problem?

Previously, the error “This symbol is not allowed for this account” in the MoonBot terminal when trading on the Binance exchange led to a stop due to API errors, but in recent versions this situation has been fixed, we recommend updating the terminal to the current version.

If I get an error in the log like: “This symbol is not allowed for this account” when trading on the Binance exchange, then the MoonBot terminal stops due to API errors, how can I solve this problem? Read More »

My MoonBot terminal often has protection triggered when approaching a critical CPU load level and I miss good volatile movements because of this, is it possible to weaken the threshold of this protection?

In recent versions of the MoonBot terminal, the internal CPU protection settings have been weakened due to the possibility of its operation at CPU values close to 95%, so now the terminal will stop less often because of this, we recommend updating the terminal version to the current one.

My MoonBot terminal often has protection triggered when approaching a critical CPU load level and I miss good volatile movements because of this, is it possible to weaken the threshold of this protection? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the EMA formula[5m,1], but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (EMA[5m,1]>-1)”, what could be the matter?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, square brackets were used instead of round brackets, as in your case, then the entry in the filters on the chart will be displayed as follows:EMA Filters: CustomEMA: Wrong

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the EMA formula[5m,1], but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (EMA[5m,1]>-1)”, what could be the matter? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)>-1O, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA comparison value EMA(5m,1)=>-1O”-1O”)”, which is Could it be a case?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, as in your case, EMA(5m,1)>-1O, that is, when writing the number 10, the letter “O” is accidentally indicated instead of zero, then the entry in the filters on the

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)>-1O, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA comparison value EMA(5m,1)=>-1O”-1O”)”, which is Could it be a case? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)=>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA comparison part EMA(5m,1)=>-1 “=>-1″)”, in what Could it be a case?

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, as in your case, EMA(5m,1)=>-1, that is, an invalid sign for comparison is specified, which is not supported in this formula, then the entry in the filters on the

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m,1)=>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA comparison part EMA(5m,1)=>-1 “=>-1″)”, in what Could it be a case? Read More »

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m.1)>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (no comma) (EMA(5m.1)>-1)”, what could be the matter??

If there is an error in writing the CustomEMA formula in the MoonBot terminal on the Filters / Base tab of the strategy settings, for example, as in your case, a dot is indicated instead of a comma, then the entry in the filters on the chart will be displayed as follows:EMA Filters: CustomEMA: Wrong

In the CustomEMA parameter in the strategy filters settings of the MoonBot terminal, I specified the formula EMA(5m.1)>-1, but the strategy does not work, and in the filters on the coin chart it says “CustomEMA: Wrong EMA formula (no comma) (EMA(5m.1)>-1)”, what could be the matter?? Read More »