General errors

In the MoonBot terminal for the Bybit exchange, I am trying to convert small coin balances via the Menu – Assets and then in the Transfer window by clicking the Convert to MNT button, but the conversion does not take place, and the log contains the message “Currently Bybit does not support auto-conversion”. Could you clarify what the problem is?

The Bybit exchange API does not yet support the conversion of small coin balances, so in the MoonBot terminal for the Bybit exchange, after calling the Assets window via Menu – Assets, there is a Convert to MNT button in the lower Transfer window, but when you click it, the conversion does not take place […]

In the MoonBot terminal for the Bybit exchange, I am trying to convert small coin balances via the Menu – Assets and then in the Transfer window by clicking the Convert to MNT button, but the conversion does not take place, and the log contains the message “Currently Bybit does not support auto-conversion”. Could you clarify what the problem is? Read More »

I use Free version of MoonBot terminal and in emulator mode Buy orders are placed according to the strategy, but when I switch to real order size, the orders are not placed, what can be the reason?

If your strategy was placing Buy orders in the MoonBot terminal in emulator mode, but does not do so when you switch to real mode, check the size of the Buy order being placed. The parameter OrderSize, which is located on the Buy conditions tab of the strategy settings, is responsible for the size and

I use Free version of MoonBot terminal and in emulator mode Buy orders are placed according to the strategy, but when I switch to real order size, the orders are not placed, what can be the reason? Read More »

I use Pending orders in my trading, which I sometimes place manually and sometimes strategically with BuyStop and BuyLimit. But I often find that the pending order gets crossed with trades but it is not triggered and does not place a real order, what is the reason?

If you in the MoonBot terminal place pending orders (Pending order) in the red or green glass manually or with strategies (BuyStop or BuyLimit pending order type), the pending order has two lines: – a solid (trigger) line through which the price line must pass (not crosses with trades) and if it triggers, it disappears

I use Pending orders in my trading, which I sometimes place manually and sometimes strategically with BuyStop and BuyLimit. But I often find that the pending order gets crossed with trades but it is not triggered and does not place a real order, what is the reason? Read More »

I have lost information on the chart in the MoonBot terminal about the trading session on the coin, how to restore it?

If the chart has disappeared information about the trading session on the coin, it means that the Multi order mode is off. To activate Multi order mode, you need to press the M button on the main window of the MoonBot and information about the trading session on the coin will appear again.

I have lost information on the chart in the MoonBot terminal about the trading session on the coin, how to restore it? Read More »

I trade in MoonBot on USDT pair and often see fainter probs that don’t close my sell order, what could be the reason?

You trade in the MoonBot terminal on the USDT pair and see the arrow from the parallel BTC pair, which appears paler on the chart. To avoid confusion, make these arrows from the parallel pair (BTC) paler in Settings – User Interface – Color Setup or change their color a little to distinguish the chart

I trade in MoonBot on USDT pair and often see fainter probs that don’t close my sell order, what could be the reason? Read More »

The MoonBot terminal seems to be blocked, it does not respond to mouse clicks, tabs are not clickable, it is impossible to place an order, what might be the reason?

Most likely, you have one of the windows with Settings, Reports, MarketsTable and Strategies open and this window is behind the main window of the MoonBot terminal or outside the working area of the monitor. In order to return the strategies window to the main window of the MoonBot terminal and in the visible area

The MoonBot terminal seems to be blocked, it does not respond to mouse clicks, tabs are not clickable, it is impossible to place an order, what might be the reason? Read More »