General errors

If the Settings, Reports, Show Markets and Strategies windows do not open, it is likely that the window you are calling is behind the main window of the MoonBot terminal or outside the working area of the monitor. In order to return the strategies window to the main MoonBot terminal window and in the visible […]

In the left corner is the status of the connection of the bot with the exchange, possible options: the green inscription “Ready” means that the bot has successfully connected to the exchange and receives from it via API all the necessary data for the bot or the red inscription “Connection ERROR”, which would mean that

Circle or “traffic light”, its color indicates the quality of the connection to the exchange, if the light is green, then everything is fine, if the light is orange, then there are problems with the connection or a significant slowdown. In this case, you can try to change the methods of connecting to the exchanger,

The reasons why the inadequately low sale/purchase price is not a bug, but a feature of the average sale price display. The main reason why the sale visually occurs, for example, at an inadequately low price: the number of coins bought is greater than the number of coins sold. Example: bought 100 coins for $100,

“Binance Exchange according to the new security rules, which were announced in advance, began to remove API keys that do not have in the white list of allowed IP addresses. Due to this, MoonBot terminals using these keys stop on errors and cannot connect on reboot. To solve this problem and restore the PRO version

Such problems may occur if there are general problems with your computer, then you need to restart your computer, run MoonBot in administrator mode, and try copying strategies again. It can also be due to a Windows clipboard problem, where capitalized words are not copied to the clipboard. If there are coins in the strategy’s

For this purpose, the MoonBot terminal has a hanged position tracking feature that is available only in the PRO version. The Control hanged position function is enabled in Settings-Advanced-Hang Control and can be configured as follows: 1) The Control orders of this bot should be ticked on the working bot, optionally for ping control in

The main reason why the strategy does not place a Buy order in the MoonBot terminal may be several: <br /> 1) The trade-enabling checkboxes are not set in the API keys on the exchange. <br /> 2) The Start button on the main window of the MoonBot terminal is not pressed. <br /> 3)

1) Perhaps some bot menu is open and it is behind the main bot window or out of the monitor area. In this case, you need to press the combination Ctrl+Shift+F10, which moves the active window on top of all the windows in the main monitor area, then close this window and the bot will

First, you should check all of these options: <br /> 1) The trade-enabling checkboxes in the API keys on the exchange are not checked. <br /> 2) The Start button on the main window of the MoonBot terminal is not pressed. <br /> 3) There is no or insufficient trading balance (balance is indicated in