In the log I saw the following records: Status: 503 Internal error; unable to process your request. Please try again. {“code”:-1001, “msg”: “Internal error; unable to process your request. Please try again, what does it mean?

: Log errors

Some users of the MoonBot terminal have such errors, and sometimes some trading crosses on the chart disappear.

Most often errors occur when there is high volatility on a coin and exchange servers do not have time to process requests and respond in the allotted time.

At such moments, both buy and sell orders may be canceled, forming a frozen position.

What you can try in this situation:

1) Add additional DNS to the server (1.1.1.1 and 8.8.8.8). You can assign DNS to 1.1.1.1 and 8.8.8.8 yourself.

2) Reboot the server.

3) Try another way to connect to the exchange.

4) Carefully read this material https://moon-bot.com/en/control-hanged-position/, after reading it, check Ignore Replacing Bug and accept the fact that hanging positions may be formed, which will sell the tracking bot.

5) Don’t do anything, just wait for the next time the bot checks the order and resends it.

6) If you do not want to put up with it, then write a ticket to Binance, attaching the text of the error from the log. Find all such phrases in the log (Status: 503 Internal error, failed to process your request) and attach them to the request.