Архив FAQs - Page 252 of 350

I use Pending orders in my trading, which I sometimes place manually and sometimes strategically with BuyStop and BuyLimit. But I often find that the pending order gets crossed with trades but it is not triggered and does not place a real order, what is the reason?

If you in the MoonBot terminal place pending orders (Pending order) in the red or green glass manually or with strategies (BuyStop or BuyLimit pending order type), the pending order has two lines: – a solid (trigger) line through which the price line must pass (not crosses with trades) and if it triggers, it disappears […]

I use Pending orders in my trading, which I sometimes place manually and sometimes strategically with BuyStop and BuyLimit. But I often find that the pending order gets crossed with trades but it is not triggered and does not place a real order, what is the reason? Read More »

I have lost information on the chart in the MoonBot terminal about the trading session on the coin, how to restore it?

Kost

If the chart has disappeared information about the trading session on the coin, it means that the Multi order mode is off. To activate Multi order mode, you need to press the M button on the main window of the MoonBot and information about the trading session on the coin will appear again.

I have lost information on the chart in the MoonBot terminal about the trading session on the coin, how to restore it? Read More »

After reloading the Moonbot spot terminal, the F-$ and F-B icons that show if there are such coins on the futures have disappeared, how do I fix this?

Kost

These icons on the chart appear automatically and are not specially disabled. Wait a while and they will appear after a while on the spot chart of the MoonBot terminal.

After reloading the Moonbot spot terminal, the F-$ and F-B icons that show if there are such coins on the futures have disappeared, how do I fix this? Read More »

I trade in MoonBot on USDT pair and often see fainter probs that don’t close my sell order, what could be the reason?

Kost

You trade in the MoonBot terminal on the USDT pair and see the arrow from the parallel BTC pair, which appears paler on the chart. To avoid confusion, make these arrows from the parallel pair (BTC) paler in Settings – User Interface – Color Setup or change their color a little to distinguish the chart

I trade in MoonBot on USDT pair and often see fainter probs that don’t close my sell order, what could be the reason? Read More »

My MoonBot terminal is getting a fuzzy balance, what happened?

Kost

In the MoonBot terminal, the mode of hiding balance through Hotkeys is activated, which is set to F7 by default. If after pressing F7 the balance is still fuzzy, you should go to the Settings – Hotkeys tab and check the value of the combination in the “Hide Balance” field and press the button combination

My MoonBot terminal is getting a fuzzy balance, what happened? Read More »

I have emulator orders, but I can’t, neither merge nor split sell orders from them, what could be the reason?

Kost

In the MoonBot terminal, the emulator orders, whether they are set when the Emulation mode is enabled through the menu or set when the EmulatorMode=YES parameter is checked in the strategy – DO NOT JOINED or SPLITTED!

I have emulator orders, but I can’t, neither merge nor split sell orders from them, what could be the reason? Read More »

I am trying to delete the old key from the Hotkeys field with the Backspace key on the computer, but the word “BkSp” is written in it. How do I clear the field altogether?

Kost

To clear the Hotkeys field, click on the field with your mouse and then press ESC on your keyboard.

I am trying to delete the old key from the Hotkeys field with the Backspace key on the computer, but the word “BkSp” is written in it. How do I clear the field altogether? Read More »

The MoonBot terminal seems to be blocked, it does not respond to mouse clicks, tabs are not clickable, it is impossible to place an order, what might be the reason?

Kost

Most likely, you have one of the windows with Settings, Reports, MarketsTable and Strategies open and this window is behind the main window of the MoonBot terminal or outside the working area of the monitor. In order to return the strategies window to the main window of the MoonBot terminal and in the visible area

The MoonBot terminal seems to be blocked, it does not respond to mouse clicks, tabs are not clickable, it is impossible to place an order, what might be the reason? Read More »

I click on Settings, Reports, Show Markets, Strategies, but the windows do not appear and do not open, what to do?

Kost

If the Settings, Reports, Show Markets and Strategies windows do not open, it is likely that the window you are calling is behind the main window of the MoonBot terminal or outside the working area of the monitor. In order to return the strategies window to the main MoonBot terminal window and in the visible

I click on Settings, Reports, Show Markets, Strategies, but the windows do not appear and do not open, what to do? Read More »

Sometimes a red “CONNECTION ERROR” message appears at the bottom of the Moonbot terminal, how do I fix it?

Kost

In the left corner is the status of the connection of the bot with the exchange, possible options: the green inscription “Ready” means that the bot has successfully connected to the exchange and receives from it via API all the necessary data for the bot or the red inscription “Connection ERROR”, which would mean that

Sometimes a red “CONNECTION ERROR” message appears at the bottom of the Moonbot terminal, how do I fix it? Read More »