FAQs

In the log I saw entries like: Same IPs; Lets check Google DNS, but I have the fourth connection method, and MoonBot terminal works fine, should I be worried?

This type of log entry signals that there are difficulties in determining the IP servers of Binance exchange on connection methods 2 and 3. When working on a dedicated server, such as Vultr, this should not be the case, if you have this entry on your home computer and if everything works fine, you can […]

In the log I saw entries like: Same IPs; Lets check Google DNS, but I have the fourth connection method, and MoonBot terminal works fine, should I be worried? Read More »

In the log I saw entries like: Some detection calls are missed (Handled: 20 Issued: 24 RecalcInt: 500); Reduce strategies count or use more powerful VPS. What should I do with this?

This log entry indicates that your server is not powerful enough to handle all the strategies running on it in the MoonBot terminal. In addition, you should check the load on your server, which are created by other applications with parallel processes, maybe they also take up a lot of resources on a dedicated server

In the log I saw entries like: Some detection calls are missed (Handled: 20 Issued: 24 RecalcInt: 500); Reduce strategies count or use more powerful VPS. What should I do with this? Read More »

When Binance exchange suddenly changes leverage, I see an error in the log like: Exceeded the maximum allowable position at current leverage, will the MoonBot terminal recheck the leverage according to the settings?

If the Binance exchange suddenly changed the leverage on a coin, the MoonBot terminal will immediately display an entry like: Exceeded the maximum allowable position at current leverage and after this error will be unscheduled rechecking of limits and adjusting the leverage to them, according to your settings. Without such an error, MoonBot terminal makes

When Binance exchange suddenly changes leverage, I see an error in the log like: Exceeded the maximum allowable position at current leverage, will the MoonBot terminal recheck the leverage according to the settings? Read More »

What are some recommendations for MoonBot terminal settings for manual trading to avoid unwanted orders and positions on the exchange?

When trading manually in the MoonBot terminal, it is sufficient and necessary to tick Ignore Replacing Bug on the Settings-Advanced tab. When trading manually, you control orders/positions yourself and can take action to close them.

What are some recommendations for MoonBot terminal settings for manual trading to avoid unwanted orders and positions on the exchange? Read More »

Where and how is it better to place MoonBot terminals that track lost orders and positions?

In autotrading, if, for example, a MoonBot terminal is installed on a VDS, and a network failure occurs on that VDS, that terminal will not be able to do anything. To solve this situation, the functionality of controlling lost orders and positions with the help of special MoonBot tracking terminals has been developed. These terminals

Where and how is it better to place MoonBot terminals that track lost orders and positions? Read More »

I use MoonBot terminal in my trading and sometimes unwanted orders and lost positions appear on the stock exchange, what can cause this?

There are a number of situations when unwanted orders and positions may appear on the exchange:n- During technical work at the VDS provider, as well as various types of network failures.n- Software errors in the MoonBot terminal or the exchange.n- When trading manually – interference with the MoonBot terminal, an attempt to close a position

I use MoonBot terminal in my trading and sometimes unwanted orders and lost positions appear on the stock exchange, what can cause this? Read More »