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Key Points When Working with the Moonbot Terminal

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Troubleshooting Connection Issues with the Exchange

If the terminal cannot establish a connection and displays the message Enter correct API keys, while the bottom left corner of the main window shows Connection: ERROR, follow these steps to resolve the issue:


  1. Check the API keys:

    1. Ensure there are no extra spaces at the beginning or end of the keys

    2. Ensure that the API Key and Secret Key are entered in the correct fields.

  2. Verify that the required libraries are present in the terminal folder. The fileslibcrypto-1_1-x64.dll and libssl-1_1-x64.dll must be available.

  3. Check the internet connection:

    1. Restart the router and computer

    2. Ensure that an antivirus or firewall is not blocking Moonbot’s internet access.

  4. Try changing the connection method to the exchange:

    1. In the terminal, go to Settings → Advanced → Engine Settings

    2. then in the Binance connection method field, switch between Original, Method 2, Method 3, or Method 4 to find the most stable connection method.


If the connection issue persists after following these steps, join the MoonBotSettings Telegram group at 📢 https://t.me/MoonBotSettings, where specialists will assist in troubleshooting.